Privacy Policy

Welcome to Willapa Behavioral Health & Wellness! This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website, services, and related applications (collectively referred to as “Services”). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Services, you consent to the collection, use, disclosure, and storage of your personal information as described in this Privacy Policy.

1. Information We Collect: 1.1. Personal Information: We may collect personal information from you when you voluntarily provide it to us. This includes information such as your name, contact details (including email address, phone number, and mailing address), date of birth, and health-related information. 1.2. Automatically Collected Information: When you access or use our Services, we may automatically collect certain information, such as your IP address, device information, browser type, operating system, referring URLs, and interactions with our website. This information is collected through cookies and similar technologies.
2. Use of Information: 2.1. We may use the collected information to provide and improve our Services, communicate with you, respond to your inquiries, personalize your experience, and comply with legal obligations. 2.2. Your personal information may also be used to send you marketing and promotional communications. You can opt out of these communications at any time by following the instructions provided in the communication or contacting us directly.
3. Disclosure of Information: 3.1. We may share your personal information with third parties in the following circumstances:
   • With your consent: We may disclose your information to third parties with your explicit consent.
   • Service Providers: We may engage third-party service providers to perform various functions on our behalf, such as website hosting, data analysis, and marketing assistance. These service providers have access to your personal information only as needed to perform their functions and are obligated to maintain its confidentiality.
   • Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request.
   • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred or disclosed as part of the transaction.
4. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Third-Party Services: We utilize certain third-party services, such as Audience Lab, Google Analytics, Google Tag Manager,  Hotjar, and other similar tools to assist us in analyzing the usage of our website and improving our Services. These services may collect and process certain information about your interactions with our website, including but not limited to your IP address, device information, browser type, and website navigation. However, we do not directly control the data collected by these services. The use of information by these third-party services is governed by their respective privacy policies, and we encourage you to review their privacy policies for more information on how they handle your data.
6. Third-Party Links: Our Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of those websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.
7. Marketing Communications: By providing us with your phone number and email address, you consent to receive marketing and promotional communications from us. These communications may include but are not limited to SMS messages and emails. You can opt out of these communications at any time by following the instructions provided in the communication or contacting us directly.
8. SMS Privacy Policy: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Changes to this Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top of this page will reflect the effective date of the revisions. By continuing to use our Services after the changes have been made, you accept the revised Privacy Policy.

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.